PRIVACY POLICY
Last Updated: September 2026
Welcome to Tamil Nadu Online Service.
Website: https://www.tamilnaduonlineservice.com/
Tamil Nadu Online Service respects your privacy and is committed to protecting the personal information shared by users while using our website and online service assistance.
1. INFORMATION WE MAY COLLECT
When you contact us or request a service, we may collect information such as:
• Name
• Mobile Number
• Email Address
• Address
• Application Details
• Identification and Supporting Documents
• Payment Information
• Information required for the requested online service
We collect only the information reasonably required to process or assist with the service requested by the customer.
2. HOW WE USE YOUR INFORMATION
The information provided by you may be used to:
• Process online applications and service requests
• Verify documents and application details
• Communicate application status and updates
• Provide customer support
• Contact you regarding your requested service
• Maintain service and transaction records
• Improve our website and services
• Prevent fraud or misuse of our services
3. DOCUMENT PRIVACY
Customers may provide Aadhaar, PAN, certificates, photographs and other supporting documents depending on the service requested.
Such documents are used only for providing the requested service or application assistance.
Users should share only the documents required for their specific application.
4. THIRD-PARTY AND GOVERNMENT PORTALS
Certain services may require information to be submitted through official Government portals or authorized third-party websites.
When necessary, customer information may be entered into such portals only for completing the requested service.
Tamil Nadu Online Service is not responsible for the privacy practices, availability, security or policies of external websites.
5. PAYMENT INFORMATION
We may collect payment-related details necessary to confirm service payments.
We do not intentionally store sensitive banking credentials such as ATM PINs, UPI PINs, internet banking passwords or OTPs.
Users should never share such confidential credentials with anyone.
6. COOKIES
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and enhance user experience.
Third-party services such as analytics or advertising platforms may also use cookies according to their respective privacy policies.
7. DATA SECURITY
We take reasonable measures to protect customer information from unauthorized access, misuse, loss or disclosure.
However, no internet-based communication or electronic storage system can guarantee complete security.
8. DATA RETENTION
Personal information and documents may be retained for the period reasonably necessary to complete the requested service, maintain transaction records, resolve disputes or comply with applicable legal requirements.
Information that is no longer required may be deleted periodically.
9. USER RESPONSIBILITY
Users are responsible for providing accurate and genuine information and documents.
Tamil Nadu Online Service will not be responsible for delays, rejection or other issues caused by incorrect, incomplete or false information provided by the customer.
10. CHILDREN'S PRIVACY
Where services involve minors, information should be submitted by or with the permission of a parent or legal guardian.
11. GOVERNMENT AFFILIATION DISCLAIMER
Tamil Nadu Online Service is a private online service assistance platform.
We are NOT an official Government website, Government department or Government agency.
Government applications, approvals, fees, eligibility criteria and processing timelines are controlled by the respective Government departments and official authorities.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our services, website practices or applicable requirements.
The updated Privacy Policy will be published on this page.
13. CONTACT US
If you have any questions regarding this Privacy Policy or the handling of your information, please contact Tamil Nadu Online Service through the contact details provided on our website.
Website:
https://www.tamilnaduonlineservice.com/